Citizen Engagement Platform – Chisinau

  • Status in-progress
  • Year 2018-2019
  • Category Government to Citizen & Government to Government

Problem statement:

Poor citizen engagement and communication between Chisinau City Hall and citizens.

MiLab innovative approach:

Use human-centred design and co-creation to develop a citizen engagement platform for the Chisinau City Hall.

Innovations for change outcomes:

Ethnographic research conducted and platform prototypes designed collaboratively with public servants and citizen. Platform development/adjustment to begin in 2019.