Promoting Inclusive Labour Market Solutions in the Western Balkan

  • Status completed
  • Year 2017
  • Category Government to Government

Problem statement:

The low level of motivation and capacity of the persons registered by the authorities leads to a slow speed of employment.

MiLab innovative approach:

MiLab has provided support for the application of Human-centered Design (HCD) methodology for the re-engineering of public services, procedures, business processes, and the improvement and efficiency of inclusive employment services in the targeted countries.

Innovations for change outcomes:

re-engineering of public services, procedures, business processes, improvement and efficiency of inclusive employment services

Partners